WooHooRides.com FAQ

General Questions

What is WooHooRides?

WoohooRides is the leading party vehicle marketplace that connects riders and drivers through our website and coming soon on our mobile app. We offer a convenient, cost-effective, and fun way to get around your city. Our services include party buses, limousines, art cars, pedicabs, carriages, party boats, golf carts, classic cars, and much more.

We specialize in unique and unusual vehicles to provide amazing experiences. More than that, WooHoo Rides is a leader in this industry. We create communities that share our passion for joy.

Riders create reservations using our site, and hosts fulfill the reservations! Everyone has a great time.

In addition to an online booking made simple, the WooHoo Rides teams can put together custom packages to support more complex events. Wedding and party planners can use us to help their clients get exactly what they want. Corporate events, conferences, and conventions get boutique-style services to support the vision of the event and opportunities to advertise either through our social media or on vehicles. Festivals and municipal events have turn-key solutions that make their audience have the WOW experience! For quotes on these types of reservations, send us an email at [email protected].

In which cities does WooHooRides operate?

WoohooRides operates in major cities across the United States. We are headquartered in New Orleans, Louisiana, and constantly expanding to new locations. Type your location in the location filter to see what's in your area. If you don’t see a listing in your area, call us, and we will see what is possible.

Creating an Account

How do I create a WooHoo Rides account?

To create a WoohooRides account, visit our website and click sign up from the top menu. The sign-up is quick and easy! You will need to provide a valid email address and phone number and choose a secure password.

Can I create an account using my Facebook or Google account?

Booking a Ride

How do I book a ride?

Booking a ride is easy. There are two ways.

1. Use our online app!
• Type your location in the location filter and/or a keyword in the search bar.
• Look through the listings and be sure to create a profile.
• When you find something you like, enter the date and start/end time. Click the Request to Book button.
• Then continue adding the Pickup location, Drop off location, Numer of Passengers, Occasion, plus any other notes.
• Hit the Request to Book button, and you will be taken to a screen that says Your booking has been initiated!
• The host will receive your request and let you know if the ride was accepted.
• Keep an eye on your email for the next steps and complete the payment.
2. Call us at 1-888-600-1542

Payments & Pricing

How do I pay for my ride?

WoohooRides accepts all major credit cards, and debit cards.

We also have partnered with Affirm, so you can pay for your reservation in payments over time.

You can pay online when using the app.

Or, for more complicated reservations for our corporate clients, we send you an invoice.

How is the fare calculated?

Fares are calculated based on the hourly rate and the type of service you choose. There is a service fee added to the total. Some hosts have a minimum number of hours for a reservation.

Rider & Driver Expectations

What are the expectations for riders and drivers?

WooHoo Rides expects all riders and drivers to treat each other with respect and follow our Terms of Service. If you have any additional questions or concerns, please call 1-888-600-1542

Cancellations

What is your cancellation policy?

When using the app:
Seven days before, you can get a full refund for reservations.
Four to seven days before the reservation, you can get a 50% refund.
Three days or less, no refunds.

For our corporate clients, talk to your support specialists about your cancelation. We are happy to help.